Online Order Refund & Incorrect Location Policy<\/b><\/p>\n
At Lviv Croissants, all online orders are prepared at the location selected during checkout for pickup or delivery fulfillment. Because our food is made fresh to order, refund requests are evaluated carefully and are not automatically approved once preparation has begun.<\/span><\/p>\n Customer Responsibility<\/b><\/p>\n Customers are responsible for:<\/span><\/p>\n Our ordering platform requires customers to confirm the selected location before completing checkout.<\/span><\/p>\n Refund & Cancellation Guidelines<\/b><\/p>\n \u00a0 \u00a0 1. Orders Before Preparation<\/b><\/p>\n If a customer contacts the store before food preparation has started, the store may, at its discretion:<\/span><\/p>\n \u00a0 \u00a0 \u00a02. Orders Already in Preparation<\/b><\/p>\n Once order preparation has started, refunds, cancellations, or modifications are not guaranteed.<\/span><\/p>\n Because food products are prepared specifically for each order and cannot be resold, stores reserve the right to:<\/span><\/p>\n Refund decisions are made on a case-by-case basis and may consider:<\/span><\/p>\n \u00a0 \u00a0 \u00a03. Completed Orders \/ Orders Ready for Pickup<\/b><\/p>\n Orders that have already been completed, marked ready for pickup, dispatched for delivery, or delivered are generally not eligible for refunds.<\/span><\/p>\n \u00a0 \u00a0 \u00a04. Incorrect Location Orders<\/b><\/p>\n Orders placed for the incorrect location remain the responsibility of the customer. While stores may attempt to assist when possible, refunds or transfers between locations are not guaranteed once preparation has started.<\/span><\/p>\n \u00a0 \u00a0 \u00a05. Delivery Orders<\/b><\/p>\n Delivery orders are especially difficult to modify or cancel once submitted into the preparation and delivery process. Refund requests for completed delivery orders may be denied unless a verified service issue is identified.<\/span><\/p>\n \u00a0 \u00a0 \u00a06. Repeated Refund Requests \/ Fraud Prevention<\/b><\/p>\n Lviv Croissants reserves the right to deny refund requests, restrict ordering access, or refuse future service in cases involving:<\/span><\/p>\n Chargebacks submitted for orders that were properly prepared and fulfilled may be disputed with supporting operational records.<\/span><\/p>\n Management Discretion<\/b><\/p>\n All refund decisions are made at the sole discretion of store management and\/or corporate support teams.<\/span><\/p>\n This policy is intended to maintain fairness for both guests and franchise locations while protecting stores from operational losses associated with prepared food orders.<\/span><\/p>\n Policy Updates<\/b><\/p>\n Lviv Croissants reserves the right to update or modify this policy at any time without prior notice.<\/span><\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" Online Order Refund & Incorrect Location Policy At Lviv Croissants, all online orders are prepared at the location selected during checkout for pickup or delivery fulfillment. Because our food is made fresh to order, refund requests are evaluated carefully and are not automatically approved once preparation has begun. Customer Responsibility Customers are responsible for: selecting […]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5692","page","type-page","status-publish","hentry"],"yoast_head":"\n\n
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